Privacy Policy

1. Who We Are

My Father's Cravat is a trading name of Glare 9 Ltd, a company registered in England and Wales.

• Registered office: C/O Accrue Accounting, Unit E4 Arena Business Centre, Holyrood Close, Poole, United Kingdom, BH17 7FP
• Company number: 08870462
• Contact email: support@myfatherscravat.com

Glare 9 Ltd is the "data controller" for the purposes of UK data protection law.

2. What Information We Collect

When you purchase or interact with our website, we may collect:

Personal Information

• Name
• Email address
• Billing address
• VAT number (if applicable)
• Purchase history

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Website usage data (via cookies or analytics)

We do not collect or store your full payment card details.

3. Payment Processing

All payments are securely processed by Stripe.

When you make a purchase, your payment information is provided directly to Stripe and is processed in accordance with Stripe's Privacy Policy.

We do not have access to your full card number.

4. How We Use Your Information

We use your information to:

• Process and fulfil purchases
• Deliver digital download links or licence keys
• Provide customer support
• Comply with VAT and accounting obligations
• Improve our products and website
• Prevent fraud or misuse

We do not sell or rent your personal data.

5. Legal Basis for Processing

Under UK GDPR, we process your data on the following lawful bases:

• Contract — to fulfil your purchase and deliver the Product
• Legal obligation — to comply with tax and accounting laws
• Legitimate interests — to improve our services and prevent fraud
• Consent — where you opt in to marketing communications

6. Data Retention

We retain purchase and billing records as required by UK tax law (typically 6 years).

Support emails may be retained for customer service and compliance purposes.

7. Marketing Communications

If you subscribe to our mailing list, we may send product updates or promotional emails.

You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

8. Cookies

Our website may use cookies to:

• Enable core site functionality
• Analyse website usage
• Improve user experience

You may adjust your browser settings to refuse cookies. Some features of the site may not function properly without them.

9. Data Sharing

We may share data with trusted third-party providers strictly for business purposes, including:

• Stripe (payment processing)
• Hosting providers
• Email service providers
• Accounting services

We ensure all such providers comply with applicable data protection standards.

10. International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms.

11. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (where legally permissible)
• Restrict or object to processing
• Withdraw consent
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise these rights, contact: support@myfatherscravat.com

12. Data Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, or disclosure.

However, no internet transmission can be guaranteed to be 100% secure.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.